megoraelite
Si Racha, Chon Buri

Their coordination made our annual conference seamless.

— Priya S., Regional Director
Megoraelite Logo
4.9

Privacy Policy

Last Updated: January 15, 2025

At Megora Elite, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you work with us or visit our website. We've written this in plain language because legal documents should be readable by actual people.

Who We Are

Megora Elite operates as a corporate event planning service based in Thailand. Our office is located at 45/2 หมู่ 9 Nong Kham, Si Racha District, Chon Buri 20230, Thailand. You can reach us at +6628794137 or contact@megoraelite.com.

This privacy policy applies to all services we provide and covers how we handle information collected through our website, email communications, and during our business relationships with clients.

Information We Collect

We collect different types of information depending on how you interact with us. Here's what that looks like in practice:

Information You Provide Directly

When you reach out to inquire about our services or become a client, you share information with us. This typically includes:

  • Your name, job title, and company name
  • Contact details like email address and phone number
  • Event requirements and preferences
  • Budget information and timeline expectations
  • Special requests or accessibility needs for event attendees
  • Payment information when you book our services

Information Collected Automatically

When you visit our website, certain technical information gets collected automatically. This helps us understand how people use our site and improve the experience:

  • IP address and general location data
  • Browser type and device information
  • Pages you visit and time spent on our site
  • Referring website if you clicked through from somewhere else
  • Date and time of your visit

We don't use tracking cookies or third-party analytics on our website. The technical information we collect is basic server log data that any website generates.

How We Use Your Information

We use the information you provide to deliver our event planning services and maintain our business relationship. Here's what that means in practical terms:

Purpose Details
Service Delivery Planning and executing your corporate events, coordinating with vendors, managing logistics
Communication Responding to inquiries, providing updates, discussing event details and changes
Contract Management Creating proposals, managing agreements, processing payments and invoices
Legal Compliance Meeting tax obligations, maintaining business records as required by Thai law
Service Improvement Understanding what works well and what doesn't, refining our processes

We don't use your information for marketing purposes unless you specifically ask to receive updates from us. And if you do opt in, you can change your mind anytime.

Sharing Your Information

Running events means we sometimes need to share certain information with others. We're selective about this and only share what's necessary.

Event Vendors and Partners

When we plan your event, we work with venues, caterers, equipment suppliers, and other service providers. We share relevant details with them so they can deliver what you need. For example, a venue needs headcount information, or a caterer needs dietary requirements.

We choose vendors who maintain professional standards, but each vendor operates under their own privacy practices.

Legal Requirements

We may disclose information if required by Thai law, court orders, or government requests. This doesn't happen often, but we want you to know it's a possibility.

Business Transfers

If Megora Elite is sold or merges with another company, your information would likely be transferred as part of that transaction. We'd notify you if this happens.

We don't sell your personal information to third parties. We don't share your data with advertising networks or data brokers.

Your Rights Under Thai Law

Thailand's Personal Data Protection Act gives you specific rights regarding your information. Here's what you can do and how to exercise these rights:

Access Your Data

You can request a copy of the personal information we hold about you. We'll provide this within 30 days.

Correction Rights

If information we have is inaccurate or incomplete, you can ask us to correct it.

Data Portability

You can request your data in a structured, commonly used format to transfer to another service provider.

Deletion Requests

You can ask us to delete your information, though we may need to retain certain records for legal purposes.

Object to Processing

You can object to how we process your data in certain circumstances.

Withdraw Consent

If we're processing data based on your consent, you can withdraw that consent anytime.

To exercise any of these rights, send an email to contact@megoraelite.com with your request. We'll need to verify your identity before processing requests that involve accessing or changing your data.

We aim to respond within 30 days. If your request is complex or we receive multiple requests from you, it might take up to 60 days. We'll let you know if we need extra time.

How We Protect Your Information

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our approach includes:

  • Secure storage of physical documents in locked facilities
  • Password-protected digital files and encrypted communications
  • Limited access to personal information on a need-to-know basis
  • Regular review of our security practices
  • Secure disposal of information we no longer need

That said, no method of storage or transmission is completely secure. We do our best, but we can't guarantee absolute security.

How Long We Keep Your Data

We keep your information for as long as necessary to provide our services and meet legal obligations. Here's how that breaks down:

  • Active client information: We keep this during our business relationship and for up to 3 years after your last event to handle any follow-up needs.
  • Financial records: Thai law requires us to maintain accounting records for 5 years from the end of the accounting period.
  • Contract documents: We typically retain these for 7 years after contract completion for legal protection purposes.
  • Inquiry information: If you contact us but don't become a client, we keep your inquiry details for 2 years in case you reach out again.

After these periods, we securely delete or anonymize your information unless there's a specific legal reason to keep it longer.

International Data Transfers

We primarily operate in Thailand and store data locally. However, some situations involve international transfers:

If you're based outside Thailand and work with us, your information will be transferred to and processed in Thailand. We use cloud services that may store data on servers in various locations. When we transfer data internationally, we ensure appropriate safeguards are in place.

If we work with international vendors for your event, we may need to share relevant information with them in their country of operation.

Children's Privacy

Our services are designed for businesses and corporate clients. We don't knowingly collect information from individuals under 18 years old. If we discover we've inadvertently collected such information, we'll delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we'll update the date at the top of this page.

If we make significant changes that affect how we use your information, we'll notify you by email if we have your contact details, or by posting a notice on our website.

We encourage you to review this policy periodically, especially if you're considering working with us or if it's been a while since you last checked.

Third-Party Links

Our website may contain links to vendor websites, venue sites, or other external resources. We're not responsible for the privacy practices of these other sites. When you click through to another website, we recommend reading their privacy policy.

Questions or Concerns?

If you have questions about this privacy policy or how we handle your information, we're here to help.

Email us at contact@megoraelite.com Call us at +66 28 794 137 Visit our office at 45/2 หมู่ 9 Nong Kham, Si Racha District, Chon Buri 20230, Thailand